Communications Lead

Boston, Massachusetts, United States · Restaurant Leadership · 2/13/19

Description

Every Clover restaurant relies on a Store Communications Lead to create an open, welcoming atmosphere centered around food. These individuals excel at working in a fast-paced restaurant environment, creating meaningful relationships with customers, and taking ownership over their store’s community and the quality of the employees they train. At the core of this role is a deep understanding of the Clover brand and mission.

The store Communications Lead is responsible for providing a world-class experience to customers, building a sense of community within their restaurant, executing company-wide communications campaigns, learning as much as they can about Clover food and sharing it broadly with customers and staff, training others and tracking their progress, and collecting feedback from customers that will help Clover become a better place.

They work full-time at a single Clover location, reporting to the manager of the location in which they work. Depending on their interest and skill level, they may also work within the Communications Department on projects relating to brand, customer experience, and design.

The ideal candidate is a huge fan of Clover, loves food and sharing it with others, has excellent verbal and written communications skills, feels comfortable giving feedback to trainees, doesn’t mind taking out the trash, and draws energy from being around people. Previous customer-facing experience is required, and experience in communications/marketing is a plus.

Compensation for this role starts at $15.50/hour and is full-time benefit eligible with tons of room for growth into leadership. This is where we develop future leaders at Clover.

DUTIES

Human Resources may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understand Clover culture. Additionally, we use the face-to-face interaction as an opportunity to get to know you better

Requirements

Clover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Benefits

  • $15.50/hour
  • Opportunity to learn, grow and build a meaningful career
  • Discount on Clover meals, apparel and shelf-stable groceries sold in our store
  • Free cooking classes
  • Free knife skills 101, 102, 103 classes (custom knife when you pass)
  • Opportunities to attend food sourcing trips to coffee roasters, farmers, cheese-makers, etc.
  • Opportunities to attend food development meetings, contribute ideas/recipes to the menu
  • Full health, vision and dental benefits available to full-time benefit-eligible staff
  • Company subsidized weekly CSA Farm Share Program
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